Frequently Asked Questions

What information do I need to provide in order for you to calculate my Risk Assessment report?
Our aim is to minimise the amount of information that you need to provide us to allow us to assess your risk profile. We will use the data you have input when applying for our service and we will ask you to send your latest balance sheet and Profit and Loss account.
How often is my Risk Assessment report going to change?
Generally, the most significant changes to your Risk Assessment report will occur when you submit a new balance sheet or profit and loss account. However, we update our market information monthly, so you can find small changes in the way you compare to peers or in the channel or pricing section every month.
How do you identify the sector/industry where my company operates?
This is one of the questions we ask you when you apply to our service. We will use your assessment and classify your company accordingly.
Can I use your risk assessment report to set the interest rate of my internal transfer pricing?
Yes, definitely. This is one of the main uses of our Risk Assessment report. This could be very useful for large multinational companies that operate in several countries and need to set an appropriate interest rate for their intra loans exposures.
Can I disclose my risk assessment report to the lenders/investors I am going to meet?
As reported in our Terms and Conditions, you are allowed to disclose and discuss your Risk Assessment report with all your relevant counterparties. This is actually the purpose of our work: helping you to have better informed discussions on your next moves.
Can I publish any element of my risk assessment report in my investor presentations or my marketing material?
If you are a small business and you have downloaded your Risk Assessment report, your contract does not give you the right to include any element of it in your investor presentations or marketing material. However, your advisor can get in contact with us and buy this service. Get in contact with us and we will be happy to provide all the relevant information you need to impress your potential investors.
How can I best use the Risk Assessment report?
Our Risk Assessment report is the best way to understand your risk profile, i.e. the way lenders and investors see you when assessing where to accept your request for funds. Having a better understanding of where you stand in terms of risk and financial structure compared to your peers will provide you with the adequate level of confidence to discuss your funding request and price it adequately. You can use our Risk Assessment report to check if the price of your existing debt is in line with the market or if you are charging your subsidiaries in other countries the appropriate interest rate to access your funds.
If I disclose a new balance sheet during my subscription, can I send it over to receive an updated risk assessment report?
Yes, you should. When you publish a new balance sheet and Profit and Loss account you should send it to us as soon as possible to receive an updated Risk Assessment report.
Can I provide business plan forecasts to assess what impact they would have ion my risk assessment report?
Yes, this is possible. As far as your business forecasts are in the same format as your balance sheet and profit and Loss account, we will be able to run our models and provide you with an assessment of what will be the impact of your forecasts on your risk profile.
Why should lenders and investors be interested in your risk assessment report?
They will be very interested as it speaks their language and covers everything that they would like to know about your risk profile. Our risk assessment is sound and independent. It will be the best tool to drive the conversations with your financial counterparties.
Can I speak to someone if I have questions on my report?
Sure! We are here to help. You can send us an email at and we will be in touch as soon as possible.
I feel my company has been assessed unfairly, what can I do?
If you have this feeling, we would be interested in understanding the reasons. Send us an email at and we will get in touch as soon as possible.
What should I do if I have a complain?
We are sorry if we have let you down. We aim at providing the best customer service and we will do our best to improve your experience in the future and learn from our mistakes. Send us an email at and we will get in touch as soon as possible to discuss your complain.
Can I cancel my annual subscription?
You can cancel your subscription at any point, but the payment for the year will still be due. Send us an email at and we will get in touch as soon as possible to discuss.
I forgot my credentials (password or username) what should I do?
Send us an email at and we will send you new credentials as soon as possible.